Turning the Hub off and on again to reboot it, every two months, helps correct slow speeds caused by buffers. Positioned at least half a metre away from objects such as TVs, wireless speakers, cordless phones and radiators (keep the Hub cool). But if you’re getting broadband speed test results that are close to our estimated speeds for your package and you’re finding that the connection is too slow, it may be time to upgrade your broadband to a faster speed. You can also follow our guide on how to improve latency. These tips and tricks can help improve connection and combat slower speeds. Test your broadband speed at different times of day for an average reading.Check your device is not too old to be compatible with high broadband speeds.Switch off antivirus software and firewalls, if possible.Disconnect your other devices or consoles from the WiFi as they can interfere with the signal.Close all other browser tabs, windows and apps.Ways to make your internet speed check more accurate But using an Ethernet cable to connect your device to the Hub will give you the most accurate broadband speed test results and a faster connection than wireless broadband. Obviously, you can run a WiFi test to check what speeds you’re getting around your home. And if your results vary, don’t worry that’s normal, due to factors such as the time of day and number of devices sharing your broadband when you repeat the internet speed test. If anything, it’s more likely to underestimate speeds – it’s a strict, Ofcom-approved test (other speed checkers may not be). PLDT and Smart’s continuous initiatives to improve both their fixed and wireless networks are part of the Group’s aspirational multi-year transformation, which identifies leveling up customer experience as among the key priorities.Our broadband speed test is generally pretty accurate and the results are a good reflection of the speeds you were getting during the test. This recognition reaffirms their industry leadership and dedication to improving the future of connectivity in the Philippines,” Bye said “These notable victories demonstrate both companies’ unwavering commitment to improving connectivity in the market and providing consumers with the best internet experience. As the driving force behind these recognitions, our Fixed, Mobile, and Enterprise customers can rest assured that they can count on us to continuously provide them with the best network possible,” Panlilio said. “I am proud of how we are able to evolve with our customers’ increasingly digital lifestyles and enable meaningful connections – as attested by our awards from Ookla. Recently, PLDT also won the Speedtest Award for Fastest Fixed Network 5 years in a row, a first for the Philippines. This makes Smart achieve a ‘three-peat’ following back-to-back citations as the Philippines’ Best Mobile Network for Q1-Q2 2022 and Q3-Q4 2022. The visit also awarded Smart the Speedtest Award for the Best Mobile Network in the Philippines for Q1-Q2 2023. This courtesy visit marks another milestone for PLDT, Smart, and Ookla in their efforts towards improving the quality of internet experience in the Philippines. Also gracing the event were PLDT Network Head Eric Santiago, PLDT Home Head Jeremiah de la Cruz, Consumer Business Group – Individual Head Francis Flores, Enterprise and International Business Groups Head Mitch Locsin, Ookla APAC Head Tom Opaczyk and Ookla Philippines Technical Account Manager Mohammad Salman With both Smart and PLDT receiving wins from Ookla for their network performance in the Philippines, Chairman Manuel Pangilinan and President and CEO Alfredo Panlilio recently met with Ookla President and CEO Stephen Bye and other executives from the company in a courtesy visit on July 13 in the Philippines.
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